Human-Computer Interaction in Healthcare Delivery in Nigerian University Teaching Hospitals: Enhancing Patient Care through Technology Integration
S. A. O. Ogirima *
Department of Information Systems, Ladoke Akintola University of Technology, Ogbomoso, Nigeria.
I. A. Jenyo
Department of Information Systems, Ladoke Akintola University of Technology, Ogbomoso, Nigeria.
B. A. Abdulsalami
Department of Information Systems, Ladoke Akintola University of Technology, Ogbomoso, Nigeria.
*Author to whom correspondence should be addressed.
Abstract
Human-Computer Interaction (HCI) has emerged as a critical component in the modern day healthcare systems, fundamentally transforming how medical professionals deliver care and how patients engage with healthcare services. This paper examines the role, challenges, and opportunities of HCI in the healthcare sector, exploring various technological interfaces including Electronic Health Records (EHRs), telemedicine platforms, wearable health devices, and clinical decision support systems. Through a comprehensive review of existing literature and analysis of current implementations, this study identifies key factors influencing the effectiveness of HCI in healthcare settings, including usability, accessibility, patient safety, and workflow integration. The findings reveal that well-designed HCI systems significantly improve clinical efficiency, reduce medical errors, and enhance patient outcomes. However, challenges persist in areas of system interoperability, user training, and adaptation to diverse user populations. This paper concludes with recommendations for healthcare institutions, system designers, and policymakers to optimize HCI implementations for improved healthcare delivery.
Keywords: Human-computer interaction, healthcare technology, electronic health records, telemedicine, usability, patient safety, clinical decision support