Effect of Training and Development on Employee’s Behaviour: A Case Study of Dangote Transport Division
Samson Omoruyi Ugowe
*
Department of Marketing, Faculty of Management Science, Irish University Business School, Dublin, London, England.
Iheanyichukwu Emmanuel Nkwa
Department of Business Administration, Faculty of Management Science, Federal University Otuoke, Bayelsa, Nigeria.
Ahmed Adebayo Akinade
Department of Entrepreneurship & Business Management, National Open University of Nigeria, Nigeria.
Quadri Ige Adeshola
Department of Business Administration, Faculty of Business and Management Science, Osun State Polytechnic Iree, Nigeria.
Idris Ndakene Abubakar
Department of Business Administration, Faculty of Business and management science, Kwara State University, Malete, Kwara State, Nigeria
Fidel Chukwuemeke Ojugbeli
Department of Business Administration, Delta State University, USA.
*Author to whom correspondence should be addressed.
Abstract
The present research paper reflects on how training and development in the Dangote Transport Division, a subsidiary of Dangote Group in Nigeria influence the behavior of employees. The research was developed with a mixed-methods study under which two hundred employees in different staff categories were used as the subjects of data collection using questionnaires, interviews, and observations. The analysis, confirmed by the Chi-square, shows that formal training has great effect of improving the competence, motivation, and productivity of employees as well as decreasing employees-turnover and accidents. The effectiveness is, however, hampered by some of the following challenges including favoritism, low motivation and infrequent training. The paper suggests the unemployment due to lack of skills and motivation in the work place by the Nigeria transport sector can be eliminated through proper trained programs that bear in mind the goals of the organization, an emphasis on merit and frequent performance appraisal leading to a skilled and motivated workforce that will enhance the performance of an organization.
Keywords: Training and development, employee behaviour, human resource management, organizational performance, workforce productivity, motivation, staff turnover