Exploration of Front Office Service and Management Courses in Technical College: Teaching Reform in the Era of Digital Transformation
Mo Liyun
*
Zhuhai Technician College, China.
*Author to whom correspondence should be addressed.
Abstract
With the acceleration of digital transformation, the front office service and management courses in technical colleges are facing new opportunities and challenges. This article discusses the teaching reform and exploration of the front office service and management course under the background of digital transformation. First of all, the article analyzes the current status of the course teaching and points out the shortcomings of the traditional teaching mode in terms of content updating, teaching methods and practical links. Then, the article proposes that under the background of digital transformation, the teaching reform of the front office service and management course can be realized by optimizing the course content, innovating the teaching mode and establishing a diversified evaluation mechanism. The research adopts a mixed-method approach, including questionnaires, interviews, and classroom observations, to provide data-driven insights. Finally, the article looks forward to the future direction of teaching reform, emphasizing the dual importance of technical support and teacher quality improvement. The research in this article provides theoretical basis and practical guidance for the digital transformation of front office service and management courses in technical colleges.
Keywords: Digital transformation, front office services and management, teaching reform, virtual simulation