Journal of Global Research in Education and Social Science

Healthcare facilities serve as providers of health services for individuals or groups. Healthcare services involve activities that require materials or equipment, generating medical waste that must be recorded and reported. Public trust in medical waste management forms the foundation for maintaining clean healthcare facilities. A clean organization starts with honest and ethical personnel, as reflected in the routine and periodic quality of their work reports. High-quality medical waste management reports can serve as an evaluation and productivity tool for healthcare personnel handling and managing medical waste. This research is crucial as public health relies on clean healthcare facilities. Moreover, the sustainability of medical waste management depends on proper and continuous reporting. Hence, this study explores the quality of medical waste management in enhancing public trust in healthcare facilities. Using a qualitative, descriptive-analytic approach, this research involves informants such as the head of the sanitation department, the head of nursing wards, cleaning service staff, and medical waste handlers. Data collection tools include surveys, interviews, and documentation. Findings reveal that nursing wards producing medical waste need more work reports on medical waste management. Nursing wards must know the volume of materials or medical waste produced. Reports from the sanitation department are partial and not comprehensive, often failing to comply with standard operational procedures for proper medical waste management.